Hey there — here’s everything you need to know before placing an order:
-
Processing Time: Orders take about 2–3 days to process before they ship out. You’ll get a tracking number as soon as your order is on the way.
-
Shipping Outside Available Countries: If your country isn’t showing up at checkout, shoot us an email at [email protected] and we’ll do our best to get it added.
-
Support: For any questions or issues, contact us at [email protected] — that’s the only email you need.
-
Refunds & Exchanges: We don’t do refunds. If you need to exchange something, that can only happen in the Bangkok, TH area within 90 days of your purchase. Make sure you’ve got proof of purchase.
-
Important: Do not message or email the band Kickback about your order. They’re not involved in this shop at all, so all messages directed towards them will be ignored. All order issues will be handled right here by us.
Thanks for supporting!